Terms & Conditions.

These terms govern the relationship between Leadborder and the law firms and immigration professionals that receive leads through our service (the "Firm").

1. Who we are and acceptance

Outside Spain, the service is provided by VMX MEDIA LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States ("Leadborder", "we"). For firms in Spain, the service is provided by Victor Miguel van Hoorn Perez, autónomo, NIF 11474627L, under our Spanish terms (Términos y condiciones). Contact: info@leadborder.com · +34 684 48 37 15. By accepting a proposal, paying for a package or receiving leads, the Firm accepts these terms. If there is a signed proposal or agreement, its specific terms (package size, daily volume, start date) take priority where they differ from these terms.

2. What Leadborder is and is not

Leadborder generates, qualifies and delivers prospective clients ("leads"). We are not a law firm, do not provide legal advice and do not represent the leads. Any relationship, engagement or fee between the Firm and a lead is solely between them. These terms do not create a partnership, employment, agency or representation relationship.

3. The service

We reach people who need help with an immigration case through our own specialized consumer brands and paid campaigns. Each person answers questions about their case, their timeline and whether they want a professional to handle it. If they meet the criteria, they are delivered to the Firm as a lead.

• Exclusivity: each lead is delivered to one firm only and is not resold or shared with other firms.
• Verification: before delivery, we verify the phone number with a one-time code sent by SMS. We do not verify the accuracy of the lead's answers, their financial situation or their final decision to hire.
• Delivery: leads are delivered automatically by email or another agreed method, with their answers, as soon as they are verified.
• Volume: the maximum daily volume is agreed before we start and is not exceeded.
• No guaranteed results: we do not guarantee response rates, conversion rates, signed cases or revenue from leads.

4. Firm requirements

By using the service, the Firm confirms that it:

• is legally authorized to provide immigration legal services in its jurisdiction, including any required bar membership and professional liability insurance;
• can serve clients in the language of the leads;
• has the capacity to handle the agreed volume;
• gives us accurate information.

We may decline or stop working with a firm that does not meet these requirements.

5. Firm obligations

The Firm agrees to:

• contact each lead promptly and with care, ideally on the day of delivery;
• treat leads professionally and honestly, without promising results it cannot guarantee;
• not resell, transfer or share leads with third parties, or use them for anything other than offering its own services;
• comply with applicable data protection, marketing and professional conduct rules;
• take full responsibility for the services it provides to leads.

6. Packages and payment

• The service is sold in prepaid lead packages. Package size, price and case type are set out in the proposal.
• Packages are paid in advance. Delivery starts after payment is received or on the agreed start date.
• Prices exclude applicable taxes, which are added to the invoice where required.
• Unless the proposal says otherwise, a package is non-refundable once delivery has started. The Firm may ask in writing to pause delivery of remaining leads and resume later.
• We may update prices for future packages. Packages already paid keep their price.

7. Replacement of invalid leads

We replace at no cost any lead that has a nonexistent phone number or an email address that does not work, or that duplicates a lead already delivered to that Firm. The request must be sent to info@leadborder.com within 5 calendar days of delivery, identifying the lead. A lead not answering, not hiring or changing their mind is not grounds for replacement. Replacement leads are delivered within the same package.

8. Data protection

For the personal data of leads, each party acts as an independent data controller: Leadborder for generating and delivering the lead, and the Firm for its later use to provide its services. The Firm agrees to process that data lawfully, inform leads about its own processing and respect their rights, apply appropriate security measures, and notify us without delay of any breach affecting data we delivered. The Firm's own data is handled under our Privacy Policy.

9. Term and termination

There is no long-term commitment or setup fee. The relationship lasts until the purchased package has been delivered, after which the Firm is free to buy another. We may suspend or end delivery immediately if the Firm breaches these terms, in particular section 5.

10. Confidentiality

Both parties will keep confidential the commercial terms, prices, performance data and any non-public information of the other party, during the relationship and for 2 years after.

11. Intellectual property and use of name

Our website, campaigns, content and the Leadborder brand and our consumer brands belong to us and may not be reused without permission. We will only show the Firm's name, logo or reviews on our website or materials with its prior permission, which it can withdraw at any time.

12. Limitation of liability

To the maximum extent permitted by law, Leadborder is not liable for:

• conversion, perceived quality or revenue from leads;
• lost profits or indirect damages;
• the acts of the Firm toward its clients;
• failures of third-party platforms.

Our total liability is limited to the amount of the current package. The Firm will indemnify Leadborder against third-party claims arising from its services or its processing of data.

13. Changes

We may update these terms. The current version is always published on this page, and changes do not affect packages already paid.

14. Governing law

These terms are governed by the laws of the State of Wyoming, United States, and the parties submit to the courts of Sheridan County, Wyoming. For firms in Spain, the Spanish Términos y condiciones apply instead.